Question 1

What size groups do you work with?

Accepted Answer

Any group with 10 or more people.

Question 2

Do I still get my travel points if I go through you?

Accepted Answer

Yes! We will work with the vendors to make sure your rewards accounts are attached to your trips.

Question 3

Do you only work with certain sports?

Accepted Answer

Happy to work with all sports as long as the group is more than 10 people!

Question 4

Do you help with travel only in the midwest?

Accepted Answer

We can help you travel anywhere!

Question 5

Can you help with international travel?

Accepted Answer

Sure thing! Sounds awesome!

Question 6

Do you book travel for individuals?

Accepted Answer

Our specialty and preference is to work with large groups. We know the group contract world inside and out and that's where we really shine.

Question 7

Do you work exclusively with certain hotels or airlines?

Accepted Answer

Not necessarily! Some airlines have easier group policies than others, we try to stick to Delta, American, United, Alaska or Southwest whenever possible. Similarly, the bigger hotel brands generally have smoother and more reliable people and processes in place for handling groups.  However, if we find some more obscure airlines or hotels that will work perfectly for your team, DoubleTeam is willing to play ball and make it happen for you!

Question 8

What do we do if there's a problem?

Accepted Answer

One of the best parts about DTT is that we're a small business. You'll have the personal contact info of the person who knows your itinerary inside and out, because they built it! In case of emergency, you don't have to fumble through 3 levels of a phone tree and then wait on hold. Just call or text and we'll be there for you.

Question 9

Why not just do it myself?

Accepted Answer

We do this for a living! When you give us your preferences, we know where to look to find multiple options that will get you what you need. Then, when it comes to traveling groups, there are always different timelines, deadlines, submission requirements, and contracts. Every hotel chain and airline has different timelines or policies, and it's our job to keep track of them all! When it's gametime, you want your best forward playing forward and your goalie in goal. When it comes to travel, let the travel experts knock it out for you while you prepare your team for victory.

Frequently asked questions